Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Susan Davenport

Susan Davenport

September 30, 2024

5  out of  5
rating by Susan Davenport
"Thanks, Keirra, for your thorough explanation and help with changing our policies over to State Farm. Glad to have a local representative to come to, if ever needed."
We responded:
"Thank you, Susan, for recognizing Keirra. We appreciate you entrusting your insurance with us and appreciate your business. Angie"
Profile photo of Jamie Huggins

Jamie Huggins

September 27, 2024

5  out of  5
rating by Jamie Huggins
"Keirra is fantastic! She made the entire process of changing insurance very easy. Great communication and fast service! Definitely recommend."
We responded:
"Thank you for that feedback! We are always here to be as helpful as possible. Thank you for the review Jamie. Have a fantastic weekend. "
Profile photo of Alex Blyseth

Alex Blyseth

August 28, 2024

5  out of  5
rating by Alex Blyseth
"The gentleman I spoke with was kind and helpful in helping me with a quote. Seems to be a professional office"
We responded:
"Thank you Alex! We have a team with a heart for serving and we treat people the way we want to be treated. Zach our newest team member but he has several years of experience. Thank you for giving us a review! We want to help others like you with insurance! "
Profile photo of Carol Quimby

Carol Quimby

August 22, 2024

5  out of  5
rating by Carol Quimby
"Keirra was great gave me good prices very nice and would recommend to anyone"
We responded:
"Thank you Carol for entrusting your insurance with us. We are thankful for you and thank you for acknowledging Keirra's awesomeness. We have a great team here!"
Profile photo of Kimberly Strite

Kimberly Strite

August 14, 2024

5  out of  5
rating by Kimberly Strite
"Thrilled that a friend referred us to this office. Keirra & the office saved us $ on our premium this year without cutting our coverage. Professional & prompt in their service. Definitely worth the 5 stars!"
We responded:
"Kimberly we are thrilled to have you as an insurance team. Thank you for recognizing Keirra and team. We love what we do and hope to serve others just like you. Angie"
Profile photo of Mary Ellen Brackemyer

Mary Ellen Brackemyer

July 22, 2024

5  out of  5
rating by Mary Ellen Brackemyer
"Angie helped me get through a rough time following my husband's passing. She help me to find affordable policies on both my home and autos. I can not thank her enough ."
We responded:
"So thankful to be able to serve you Mary Ellen! Thank you for trusting us with your auto and home insurance."
Profile photo of Eric Hlubek

Eric Hlubek

July 2, 2024

5  out of  5
rating by Eric Hlubek
"Keirra was very helpful with multiple questions on coverage I needed. Competitive prices."
We responded:
"Thank you for the kind review and recognizing Keirra! She is truly an asset to our team and customers. We are thrilled to have you as part of our insurance family. The biggest compliments you can give us are a review and referrals. Thank you!"
Profile photo of Mike Boehmer

Mike Boehmer

May 10, 2024

5  out of  5
rating by Mike Boehmer
"I recently dealt with this agency and have never had a more positive experience. Kierra was extremely polite, helpful, knowledgeable and patient and walked me through the entire transactions that I made. It was a breath of fresh air to deal with such a transparent and helpful process. I would highly recommend this agency for anybody without reservation."
We responded:
"Thank you Mike. I am glad we were able to help you with your insurance and explain the entire process. We appreciate you choosing us. Have an amazing weekend! Keirra is a treasure and we are blessed to have her serving our team and customers like you."
Profile photo of Christy Eastman

Christy Eastman

April 23, 2024

5  out of  5
rating by Christy Eastman
"Superior customer service. They explain everything so that you understand what they are talking about. Great staff!!"
We responded:
"Welcome and thank you Christy! We look forward to serving you with your auto and home insurance. Thankful for the opportunity to serve you! #WeAppreciateMountMorris"
Profile photo of Dennis Blevins

Dennis Blevins

October 13, 2023

5  out of  5
rating by Dennis Blevins
"Very professional and pleasant to work with."
We responded:
"Thank you for the five-stars, Dennis! We appreciate your family and serving your insurance needs. Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Kathy spillman

Kathy spillman

November 23, 2022

5  out of  5
rating by Kathy spillman
"Angie was well prepared for meeting. She explained all of our options in detail with no pressure to buy more coverage than needed. She is a very knowledgeable agent. We would highly recommend Angie for all your insurance needs."
We responded:
"It was a pleasure meeting with you and reviewing your policies. The best part of my job is the people we meet and serve. Thank you for review - we appreciate your family and consulting with you regarding your home and auto insurance."
Profile photo of Jessica L Wirsing

Jessica L Wirsing

October 14, 2022

1  out of  5
rating by Jessica L Wirsing
"While we initially thought this was a great switch saving us money, it proved to not be worth it. It took over 2 weeks for us to receive a check for our totaled vehicle and that was only after we had to call corporate to follow up multiple times. The accident was not our fault, but was recorded as such so I had to contact them only to be told there must have been a "glitch" but they don't have a way to correct it so I have to print out a letter to present to other companies that it was not an at fault claim. Everytime I have called our local agent's office with a question, I'm given a number to call rather than them knowing the answer or finding out for me. When I called to cancel, it was the first time I had actually ever spoken to Angie. Unfortunately, she didn't cancel all of our policies like I requested so I had to call back two more times (only to be given a customer service number to call) to get it fixed. When the Customer Service rep connected me back to Angie, there was no apology for her error and she tried to play it off that I didn't request everything to be canceled."
We responded:
"We are sorry you are disappointed in my teams service. I did apologize on the phone and we backdated cancellation to the original date, as it was a miscommunication - which I apologized for on the phone with you. Claims department is an extension of our office and we do not have full access to claims information, for legal reasons, which is why we referred you to the claims department. We sincerely apologize publicly for your experience with us and State Farm. This is not the norm but we are not perfect and take ownership of any mistakes we made or areas we fell short in your expectiations. Thank you for the feedback and we will keep this in mind as we continue to work with our other customers. We appreciate all feedback, as it helps us to be better and learn from any experience."
Profile photo of Nette Young

Nette Young

June 27, 2022

5  out of  5
rating by Nette Young
"Angie and her team are helpful, knowledgeable and fun. Rachel helped me and my family with auto, home and business insurance. She is quick to respond and to give educated guidance. I am happy to use this local team of insurance experts!"
We responded:
"Welcome to our insurance family Nette! It was a pleasure meeting and talking with you. We appreciate the review regarding our team."
Profile photo of SwampyJ

SwampyJ

June 3, 2022

5  out of  5
rating by SwampyJ
"Good people 👍"
We responded:
"Thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Kathleen Barzgari

Kathleen Barzgari

May 11, 2022

5  out of  5
rating by Kathleen Barzgari
"Easy to reach and had my problem solved immediately. Thanks!"
We responded:
"Kathleen, we appreciate you and the review. Thank you very much for entrusting your auto insurance with our team."
Profile photo of Pat Gammon

Pat Gammon

May 9, 2022

5  out of  5
rating by Pat Gammon
"Excellent customer service. All of the Staff is friendly and very helpful. We still can’t believe the savings we made by switching to State Farm, their rates are so reasonable. We recommend them anytime we can to our friends and family."
We responded:
"Thank you Pat! We appreciate the kind review of the staff! We're pleased to be able to serve your insurance needs and look forward to working together. Angie"
Profile photo of Wesley Abell

Wesley Abell

April 13, 2022

5  out of  5
rating by Wesley Abell
"Recently bought a car from a dealership for the first time in my life. I'm so grateful to Angie and Rachel at the office who took my calls and helped me through the process of transferring my insurance to the new vehicle. Always friendly and professional. So glad to have them in my corner!"
We responded:
"We're thankful to be in your corner and appreciate customers like you as part of our agency family. Thank you for trusting your insurance needs to our team. Enjoy your new vehicle!"
Profile photo of Isabelle Ramirez

Isabelle Ramirez

April 4, 2022

5  out of  5
rating by Isabelle Ramirez
"From taking the time to answer all the questions, switching our car insurance from storage to liability, these ladies are seriously the best! It's been a life saver in my busy schedule to be able to text my questions and get things done almost immediately. I could not recommend enough!!"
We responded:
"Thank you so much Isabelle! We love the insurance business and serving customers like you. We'd love to help your friends - send them our way! ($25 Referral gift)"
Profile photo of gloria verhulst

gloria verhulst

March 27, 2022

5  out of  5
rating by gloria verhulst
"Always very friendly. Knows how to solve problems."
We responded:
"Gloria, thank you! We appreciate your trust in us to take care of your insurance policies. Thank you for your business and the review - send your friends to us to help:). ($25 referral gift too)"
Profile photo of Jeff Dewey

Jeff Dewey

March 17, 2022

5  out of  5
rating by Jeff Dewey
"Rachel Richmond was very helpful walking me through the different options available and making the process as easy as possible. Highly recommended!"
We responded:
"Angie, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Rachel was able to do just that for your policies! We appreciate you putting your trust in our office to help protect what matters most."
Profile photo of Nicole Long

Nicole Long

March 17, 2022

5  out of  5
rating by Nicole Long
"Great Customer service I have had state farm for life insurance for 18 yrs always easy to work with."
We responded:
"Thank you, Nicole, for the amazing review. Our team works hard to provide a great insurance experience in Morrison and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
Profile photo of Zach Deeey

Zach Deeey

March 16, 2022

5  out of  5
rating by Zach Deeey
"Good service. And easy to work with."
We responded:
"We love seeing reviews like this, Zach! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Amy Dykstra

Amy Dykstra

March 16, 2022

5  out of  5
rating by Amy Dykstra
"Great customer service!"
We responded:
"Amy, thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Adam Tarawneh

Adam Tarawneh

February 10, 2022

5  out of  5
rating by Adam Tarawneh
"What an awesome and productive visit! I do not have much knowledge on how things work when it comes to insurance and as much as I would pretend to know, I would never have a clue of what is going on. That is until I met with Rachel Richmond at StateFarm! She was very welcoming, supportive, dedicated, and just so real! And when I say real, I mean it felt like I was discussing this with a friend that I have known for so many years. When it comes to something as crucial as this, you would want a person who is transparent, practical, and resourceful and that is exactly what I found with Ms. Richmond. I walked out with the most highest rate of satisfaction any insurance company could provide. I highly recommend this!"
We responded:
"Thank you for the kind review! I'm blessed to have the team I do and we are thankful for the opportunity to serve your home insurance needs. Please refer a friend so we can serve them as well!"
Profile photo of Tim Duncan

Tim Duncan

February 2, 2022

5  out of  5
rating by Tim Duncan
"These ladies go above and beyond. Very knowledgeable and they will gladly answer all your questions. Rates are great too. Recommend with 5 stars!"
We responded:
"Thank you very much Tim aka Mr. Duncan. We're thrilled to have you and Laura aka Mrs. Duncan as insurance customers. You were both 5 star educators:)"